Nearly all of the delays we
experience happen because artwork files have not been prepared
properly. From years of experince using designed files, we
have seen the same common pitfalls that can delay a clients
start date. Please take the time to read the information below....
Where are
your layout templates? All of our templates are available
for download. You can download
the artwork templates by clicking here. (*mac users may
need to click, hold, and choose download link to disk) All
orders must be in Mastertrack specs or additional charges
and delays may apply.
What is
a bleed and when should it be used? A bleed is extra area outside
of your document that is trimmed off to insure proper cuts.
In simple terms - your background should go off an 8th of
an inch more than your actual print size. Although our cutting
staff is extremely precise, we can not guarantee any print
job cuts without the added bleed when required. This is an
industry standard followed by any printshop. Also, please
keep your text at least 1/8" away from the edge of the
piece. This way your text is in a "safe" area. If
you have any questions regarding this policy you may call
us.
What type
of files do you accept? You can download specs and templates
to all of our most popular packages from our website. All
file formats should be CMYK and have bit map resolutions of
300dpi . At the time, we do not accept quark files, Pagemaker,
Corel Draw, or any similar software. However, these formats
can be easily converted into an industry standard by exporting
them as: .eps .pdf .tif .jpeg . If you are unsure about your
file format, give us a call and we will help.
File types We Recommend - Acrobat PDF with fonts outlined
- Adobe Illustrator with fonts outlined
- Adobe In Design with fonts outlined
- Adobe Photoshop - Tiff 300 DPI - JPEG 300 DPI with maximum quality
File types We DO NOT Recommend - Publisher documents
- Corel Draw
- Print Show / Paint Shop
- Any MS Office program
Can I resize
my 72dpi artwork to 300dpi? Unfortunately, you can not increase
your resolution for a design that has already been created
at low resolution. The output will be blurry or grainy, and
at times, unreadable. The only solution to this is to redesign
your piece at the correct resolution from the very beginning.
Tell
me about your disc printing methods. Greyscale / Black and White
is the most economical disc printing method that we offer Full Color disc
printing is available for an additional $0.25 each What types of artwork proofing services
do you offer before you print? We offer free PDF or jpeg proofs
before we print anything. These proofs are emailed to you
in a low resolution format and help to insure that proper
placement and file translation has been represented.
** You should check your artwork layout for errors before
submitting anythingto us. If your artwork needs to be fixed
based on client errors after you receive your proof you will
be charged a re-submittal fee. Resubmittal fee is $50 per
file.
